AI Receptionist Documentation
Everything you need to set up, configure, and optimize your AI assistant.
1Getting Started
Create Your Account
Sign up at aireceptionist.com and verify your email. You'll get a 14-day free trial with full access to all features.
Set Up Your Business Profile
Enter your business name, industry, hours of operation, and basic information. This helps the AI understand your business context.
Configure Your AI Assistant
Choose which channels to enable (Voice, Chat, WhatsApp), upload your FAQ, and set up your booking/calendar integration.
Test & Launch
Use our test mode to try calls and chats before going live. Once satisfied, flip the switch to start receiving real customer inquiries.
2Voice AI Setup
Phone Number Options
Get a new AI phone number or forward your existing number to our system. We support local numbers in 50+ countries.
Voice Selection
Choose from 50+ natural voices in 35+ languages. Pick the voice that best represents your brand.
Call Flow Configuration
Define how calls should be handled: greeting message, menu options, transfer rules, and fallback behavior.
Transfer Rules
Set up intelligent call routing to transfer to specific team members based on topic, time, or customer type.
3Chatbot Integration
Widget Installation
Add a single line of JavaScript to your website to enable the chat widget. Works with any website platform.
Customization
Match your brand colors, position the widget, customize welcome messages, and set up proactive chat triggers.
Knowledge Base
Upload documents, FAQ pages, and product information. The AI uses this to answer customer questions accurately.
Lead Capture
Configure form fields to capture visitor information before or during the chat conversation.
4Configuration
Business Hours
Set your operating hours. AI provides different responses during and after hours.
Response Templates
Create templates for common scenarios: booking confirmations, directions, pricing inquiries, etc.
Integrations
Connect with Google Calendar, Outlook, CRM systems, and booking platforms for automated scheduling.
Analytics & Reports
Access conversation logs, performance metrics, and insights to continuously improve your AI.
API Reference
Integrate AI Receptionist programmatically with our REST API.
Need Help?
Our support team is here to help you get started and answer any questions.